What the Bookings Clerk does
- Takes enquiries. Replies in your voice within minutes, any time of day.
- Confirms appointments. Offers the right slots, books them, adds them to your calendar.
- Sends reminders. Day-before, hour-before, however you want it — cuts no-shows dramatically.
- Handles changes. A customer needs to reschedule; the agent finds a new slot and confirms it.
- Reports the day ahead. First message every morning: what’s on, who’s coming, what’s changed since yesterday.
What the Bookings Clerk doesn’t do
Walk-ins. Phone receptionist work where the customer needs to hear a voice. This is the written, scheduled, asynchronous half of bookings — which is most of them now.
Who it suits
Coaches and consultants. Trades businesses with home appointments. Salons and clinics. Professional services with client meetings. Anyone whose calendar fills up faster than they can manage it.
Pick one slow, boring task. Hand it to an agent. Come back for the next one.
What it costs
£6 a day. Top-tier intelligence. Two weeks free, then month-to-month. No setup fee.
Common questions
Does it use my calendar?
Yes — the one you already use. No new system for you to log into.
What if I block out time and forget to tell it?
It honours your calendar as the source of truth. Anything you mark as busy is busy. If something looks risky (two appointments back-to-back across town, for example), it asks before confirming.
Where do the enquiries come from?
Wherever your customers already reach you — your website form, email, WhatsApp, social DMs. We plug into the inboxes you have.